Outage in Trimble MAPS

Increased Latency

Resolved Minor
May 02, 2025 - Started 6 months ago - Lasted 26 minutes
Official incident page

Incident Report

Some customers are experiencing increased latency on the Routing Services. There was a brief period of latency at 1:32AM EST and then again at 6:55AM-7:40AM EST. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/02/2025 12:45PM

Full service has been restored and a period of stability observed. The incident has been resolved.

INVESTIGATING 6 months ago - at 05/02/2025 12:19PM

Some customers are experiencing increased latency on the Routing Services. There was a brief period of latency at 1:32AM EST and then again at 6:55AM-7:40AM EST.

We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

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