Outage in Trimble MAPS

Increased Latency

Resolved Minor
May 02, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

Some customers are experiencing increased latency on the Routing Services. This behavior restarted at 8:45AM EST. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
Components affected
Trimble MAPS PC*MILER Web Services Trimble MAPS PC*MILER Web

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/02/2025 04:42PM

Full service has been restored and a period of stability has been observed since 11:30AM EST. The incident has been resolved.

MONITORING 6 months ago - at 05/02/2025 03:09PM

A fix has been deployed. Services are now being monitored to confirm a return to normal operation.

IDENTIFIED 6 months ago - at 05/02/2025 02:45PM

Engineers have identified an issue and are working to deploy a fix. If you require immediate assistance, please contact our Support Team.

INVESTIGATING 6 months ago - at 05/02/2025 01:36PM

Some customers are experiencing increased latency on the Routing Services. This behavior restarted at 8:45AM EST. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

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