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Outage in Trimble MAPS

Increased Latency - Satellite Imagery

Resolved Minor
April 13, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Trimble MAPS experienced increased latency when loading satellite imagery, causing slower-than-usual rendering and patchy tile loading in map views. The issue affected the Trimble MAPS platform for 1.5 hours before a fix was deployed and normal performance levels were restored. Full service was confirmed restored after a period of monitoring showed stable operation.

We are currently investigating reports of increased latency when loading Satellite Imagery across Trimble MAPS platforms. Users may experience slower-than-usual rendering or "patchy" tile loading in the map view. We are working to identify the root cause and will provide an update as soon as more information is available.
Components affected
Trimble MAPS (formerly ALK Maps)

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 04/13/2026 05:42PM

Full service has been restored and a period of stability observed. The incident has been resolved.

MONITORING 6 days ago - at 04/13/2026 05:17PM

A fix has been implemented and we are seeing a return to normal performance levels for Satellite Imagery. Map tiles are currently rendering within expected timeframes. We will continue to monitor the stability of the service before declaring full resolution.

MONITORING 6 days ago - at 04/13/2026 04:44PM

A fix has been deployed. Services are now being monitored to confirm a return to normal operation.

INVESTIGATING 6 days ago - at 04/13/2026 04:18PM

We are currently investigating reports of increased latency when loading Satellite Imagery across Trimble MAPS platforms. Users may experience slower-than-usual rendering or "patchy" tile loading in the map view. We are working to identify the root cause and will provide an update as soon as more information is available.

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