Outage in Trimble MAPS
CoPilot WebSocket Service Degradation
Resolved MinorIncident Report
Summary AI Generated
A significant spike in CoPilot WebSocket traffic beginning at 6:30 PM EDT caused system load issues that degraded CoPilot weather alerts and server-to-device dispatching within the FleetPortal Services. The elevated traffic subsided and infrastructure recovered over approximately 30 minutes. All services were fully restored by 10:58 PM UTC, with a post-incident review planned to prevent recurrence.
We are currently investigating a significant increase in CoPilot WebSocket traffic that began at approximately 6:30 PM EDT. This is causing system load issues that may result in degraded or unavailable CoPilot weather alerts and server-to-device dispatching. Updates will be posted as the investigation progresses.
Components affected
Trimble MAPS CoPilot FleetPortal ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/27/2026 12:58AM
The WebSocket traffic event that impacted CoPilot weather alerts and server-to-device dispatching has been fully resolved. All services have returned to normal operation. We will conduct a post-incident review to prevent recurrence.
MONITORING
11 days ago - at 08/27/2026 12:47AM
The elevated WebSocket traffic that began at 6:30 PM EDT has resolved. Our infrastructure is currently recovering from the load event. We will provide further updates as services return to normal.
INVESTIGATING
11 days ago - at 08/27/2026 12:31AM
We are currently investigating a significant increase in CoPilot WebSocket traffic that began at approximately 6:30 PM EDT. This is causing system load issues that may result in degraded or unavailable CoPilot weather alerts and server-to-device dispatching. Updates will be posted as the investigation progresses.
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