Increased Latency

Full service has been restored and a period of stability observed. The incident has been resolved.

A fix has been deployed. Services are now being monitored to confirm a return to normal operation.

Some customers may experience occasional latency with the Routing Services. We are currently testing a fix, which is expected to be deployed on 5/15/25. Meanwhile, all services are being closely monitored to ensure normal operation. Please direct any questions to support@trimblemaps.com.

We are continuing to actively investigate this intermittent latency issue. If you have any questions, please reach out to support@trimblemaps.com.

Some customers are experiencing increased latency on the Routing Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.