Outage in Trimble Viewpoint

Vista and Vista Web Performance Issue

Minor
August 05, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We are currently experiencing an issue affecting both Vista and Vista Web. The root cause has been identified, and we are actively working on implementing a resolution.
Components affected
Trimble Viewpoint HR Management (For Vista), Financial Controls, Field Management & Field Service Trimble Viewpoint Viewpoint for Cloud Trimble Viewpoint Viewpoint Enterprise Cloud
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 08/05/2025 05:39PM

We've identified an issue with our data pipeline sync process. To address this, we are disabling the sync for the remainder of the day and will re-enable it at 6 PM PT tonight. During this period, Automatic Invoicing will not include any newly added vendors. A full sync will be performed after hours, and normal functionality and performance will resume by tomorrow.

IDENTIFIED about 4 hours ago - at 08/05/2025 04:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 5 hours ago - at 08/05/2025 03:33PM

We are currently experiencing an issue affecting both Vista and Vista Web. The root cause has been identified, and we are actively working on implementing a resolution.

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