Outage in Trimble Viewpoint
Azure Virtual Desktop - RDS License Errors and Connection Issues
Resolved MajorIncident Report
We're currently investigating a limited service interruption affecting Azure Virtual Desktop connections where users are disconnected at random and cannot reconnect due to licensing errors or remote resource errors.
Our team is engaged with Microsoft to diagnose and resolve this issue as soon as possible. Please submit a support case if you're experiencing a Remote Connection Error for all users or majority of users.
Thank you for your patience and understanding.
Subscribe for real-time updates at https://status.viewpoint.com/
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/29/2025 10:28PM
All systems should be operational at this time, a fix has been applied to affected cloud systems.
Please contact support if you are still experiencing the same issue and the fix can be applied as needed.
MONITORING
8 months ago - at 08/25/2025 02:44PM
A fix is being implemented and we are continuing to monitor. Please contact Support if you're still unable to connect to Azure Virtual Desktop hosted applications.
IDENTIFIED
8 months ago - at 08/23/2025 12:00AM
This issue has been identified. Testing is in progress and a fix will be implemented soon.
Please continue to contact Support if you are having Azure Virtual Desktop connection issues.
Subscribe for real-time updates at https://status.viewpoint.com/
INVESTIGATING
8 months ago - at 08/22/2025 08:21PM
We're currently investigating a limited service interruption affecting Azure Virtual Desktop connections where users are disconnected at random and cannot reconnect due to licensing errors or remote resource errors.
Our team is engaged with Microsoft to diagnose and resolve this issue as soon as possible. Please submit a support case if you're experiencing a Remote Connection Error for all users or majority of users.
Thank you for your patience and understanding.
Subscribe for real-time updates at https://status.viewpoint.com/
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