Outage in Triple Whale

High load times for Summary Page, Pixel Page, Moby.

Resolved Major
October 24, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with significantly increased load times for the Summary Page, Pixel Page, and Moby.
Components affected
Triple Whale Pixel

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/24/2024 05:47PM

The fix has been applied successfully. Summary, PIxel Page, and Moby are now fully operational.

MONITORING 12 months ago - at 10/24/2024 05:37PM

A fix has been applied and we are monitoring the results

INVESTIGATING 12 months ago - at 10/24/2024 05:19PM

We are investigating an issue with significantly increased load times for the Summary Page, Pixel Page, and Moby.

Latest Triple Whale outages

Partial App Data Load Issues - 2 months ago
Pixel Data is delayed - 3 months ago
Meta Data Delay - 4 months ago
Triple Whale app is unavailable - 4 months ago
Meta Data Delay - 5 months ago

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