Outage in Triple Whale

High load times for Summary Page, Pixel Page, Moby.

Resolved Major

October 24, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with significantly increased load times for the Summary Page, Pixel Page, and Moby.

Components affected

Triple Whale Pixel

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/24/2024 05:47PM

The fix has been applied successfully. Summary, PIxel Page, and Moby are now fully operational.

MONITORING over 1 year ago - at 10/24/2024 05:37PM

A fix has been applied and we are monitoring the results

INVESTIGATING over 1 year ago - at 10/24/2024 05:19PM

We are investigating an issue with significantly increased load times for the Summary Page, Pixel Page, and Moby.

Latest Triple Whale outages

Data loading issues on Summary & Pixel pages - 10 days ago

Cloudfare Outage - 3 months ago

Partial App Data Load Issues - 6 months ago

Pixel Data is delayed - 7 months ago

Meta Data Delay - 8 months ago

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