Outage in Triple Whale

Meta Data Delay

Resolved Minor
June 25, 2025 - Started 10 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We’re currently experiencing a delay in receiving Meta data. Our team is actively working to resolve this — thanks for your patience!
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 06/25/2025 03:13PM

Meta has fixed the bug affecting daily data, so most accounts now see updated day-level metrics. However, hourly data is still unavailable, which means trend graphs in the Summary page tiles are not yet displaying. We’re awaiting a fix from Meta on this.

IDENTIFIED 10 days ago - at 06/25/2025 01:42PM

Due to a Meta bug, we’ve switched to a fallback API. Most accounts still see day-level data, but ad channel graphs on the Summary page won’t appear until the issue is resolved by Meta. We’ve escalated this with Meta who is investigating the problem.

IDENTIFIED 10 days ago - at 06/25/2025 11:31AM

We’re currently experiencing a delay in receiving Meta data. Our team is actively working to resolve this — thanks for your patience!

Latest Triple Whale outages

Meta Data Delay - about 1 month ago
Web Analytics Data Delay - about 2 months ago
Triple Pixel Order Delay - 4 months ago
Delay in Pixel Data - 4 months ago

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