Outage in Triple Whale
Delayed Pixel Event Processing
Resolved MinorIncident Report
Summary AI Generated
Triple Whale experienced a minor incident lasting 40 minutes where pixel events for some shops were delayed by up to one hour, causing incomplete or delayed data in dashboards and reports. The issue was identified and a fix was implemented shortly after investigation began. The incident was fully resolved within 40 minutes of being reported.
We are currently investigating an issue causing pixel events for some shops to be delayed by up to 1 hour. Affected merchants may see incomplete or delayed event data in Triple Whale dashboards and reports.
Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
Components affected
Triple Whale PixelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 06/24/2026 05:42PM
This incident has been resolved.
IDENTIFIED
24 days ago - at 06/24/2026 05:16PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
24 days ago - at 06/24/2026 05:03PM
We are currently investigating an issue causing pixel events for some shops to be delayed by up to 1 hour. Affected merchants may see incomplete or delayed event data in Triple Whale dashboards and reports.
Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
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