Meta experienced an issue with their Insights API that caused delays in Meta spend data being returned to Triple Whale for approximately 4.8 hours. Other Meta data services remained unaffected during the incident. The issue was resolved by Meta, restoring normal data flow to Triple Whale.
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This incident has been resolved.
Meta has confirmed an issue on their side affecting the Insights API, which is causing delays in Meta spend data being returned to Triple Whale. Other Meta data services have remained operational.
We are beginning to see data fetching recover, although responses are still intermittent as Meta works through the issue. Our team is continuing to monitor recovery and will provide updates as data flow returns to normal.
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