Outage in Triton Digital Platform
Streaming connection issues impacting Sao Paulo datacenter
Resolved MinorIncident Report
We are currently experiencing an active network connectivity issue originating from an network provider. This issue is resulting in intermittent connectivity for stations operating on our streaming infrastructure from South America.
Affected stations may experience intermittent connection instability, including brief service disruptions or degraded streaming performance.
Due to our redundancy mechanisms, the listeners that were connected before the problem will remain connected and new connections will be redirected to another data center.
More information to come
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 02/02/2026 03:44PM
Our ISP partner has applied mitigation measures. Connectivity to our São Paulo location has been restored to normal operating parameters.
This incident is considered resolved.
INVESTIGATING
12 days ago - at 02/02/2026 02:43PM
We are currently experiencing an active network connectivity issue originating from an network provider. This issue is resulting in intermittent connectivity for stations operating on our streaming infrastructure from South America.
Affected stations may experience intermittent connection instability, including brief service disruptions or degraded streaming performance.
Due to our redundancy mechanisms, the listeners that were connected before the problem will remain connected and new connections will be redirected to another data center.
More information to come
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