Outage in Triton Digital Platform
Omny UI unresponsive
Resolved MajorIncident Report
We are investigating an issue with the Omny UI where users are presented with a Server Error when trying to access Omny.
More information to come.
Components affected
Triton Digital Platform Omny Studio Management API Triton Digital Platform Omny Studio Recording Agent Triton Digital Platform Omny Studio Management API Triton Digital Platform Omny Studio Management API Triton Digital Platform Omny Studio Recording Agent Triton Digital Platform Omny Studio Recording Agent Triton Digital Platform Omny Studio Webhooks Service Triton Digital Platform Omny.fm Publishing Triton Digital Platform Omny Studio Webhooks Service Triton Digital Platform Omny Studio Webhooks Service Triton Digital Platform Omny.fm Publishing Triton Digital Platform Omny.fm Publishing Triton Digital Platform Omny Studio Management Portal Triton Digital Platform Omny Studio Management Portal Triton Digital Platform Omny Studio Management PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/24/2026 06:15PM
Microsoft Azure has remained stable and no further effects of their outage has been observed on the Omny platform ad services.
This incident is considered resolved.
MONITORING
9 days ago - at 07/23/2026 07:07PM
Microsoft identified the issue to a deployment that they recently made. They have rolled back that deployment and service has now returned to normal.
Omny services are now available for client use and operating under normal conditions.
We will monitor the situation closely.
IDENTIFIED
10 days ago - at 07/23/2026 06:08PM
Microsoft are continuing their efforts to identify the root cause of their issue. We are actively following their efforts.
More information to come.
IDENTIFIED
10 days ago - at 07/23/2026 04:55PM
Azure (Microsoft) have confirmed that this incident is a result of a major networking issue that they are experiencing in the Western USA.
We are attempting to mitigate the impact of their issues and are following their progress in resolving their issues.
More information to come.
INVESTIGATING
10 days ago - at 07/23/2026 04:39PM
The issue has been confirmed to also affect to the Omny Management API as well as other Omny APIs, Omny Recording Agent, Omny.fm and Omny players in addition to the Omny management portal.
Our team has determined the issue relies with an Azure component. We are in contact with Azure support to resolve the issue.
More information to come.
INVESTIGATING
10 days ago - at 07/23/2026 03:34PM
We are investigating an issue with the Omny UI where users are presented with a Server Error when trying to access Omny.
More information to come.
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