Outage in Triton Digital

Metrics API not returning the field exportValue

Resolved Minor
June 23, 2023 - Started over 1 year ago - Lasted 4 days
Official incident page

Need to monitor Triton Digital outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Triton Digital, and never miss an outage again.
Start Free Trial

Outage Details

We became aware of an issue related to the Metrics API not returning the field exportValue anymore. We identified that this was caused by changes made during a code refactoring. This would have impacted the values returned by the queries. The team is already working on the fix, which we expect to be released next week.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/27/2023 03:20PM

A fix was applied and exportValue is now being returned properly, with the appropriate date format.
This issue is considered resolved.

IDENTIFIED over 1 year ago - at 06/26/2023 06:22PM

We would like to communicate to our clients that, as a result of this issue, the date format returned by the API will display YYYYMMDD0000 rather than YYYY-MM-DD.
Our team is actively working on a fix.

IDENTIFIED over 1 year ago - at 06/23/2023 02:28PM

We became aware of an issue related to the Metrics API not returning the field exportValue anymore.
We identified that this was caused by changes made during a code refactoring.
This would have impacted the values returned by the queries.
The team is already working on the fix, which we expect to be released next week.

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3274 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime