Outage in Triton Digital

Metrics Saved Queries Schedule Delivery issue

Resolved Minor
May 17, 2024 - Started 12 months ago - Lasted 4 days
Official incident page

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Outage Details

We are investigating an issue with the delivery mechanism for scheduled queries. Since yesterday (May 16th, 20:30 UTC), the Metrics UI saved queries schedules have failed to send their reports. More information to come.
Components affected
Triton Digital Tap Reporting Triton Digital Webcast Metrics UI Triton Digital Tap Explore Triton Digital Webcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Tap Explore Triton Digital Tap Explore Triton Digital Tap Reporting Triton Digital Tap Reporting Triton Digital Webcast Metrics UI
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/21/2024 02:35PM

This incident is considered resolved.

MONITORING 12 months ago - at 05/17/2024 04:39PM

Our teams have deployed a fix to this issue, we are monitoring this situation.
Reports will be delivered at the next scheduled delivery time.

IDENTIFIED 12 months ago - at 05/17/2024 03:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/17/2024 03:19PM

Our teams have identified the issue with report delivery and are working upon a fix.
More information will follow.

INVESTIGATING 12 months ago - at 05/17/2024 02:53PM

We are investigating an issue with the delivery mechanism for scheduled queries. Since yesterday (May 16th, 20:30 UTC), the Metrics UI saved queries schedules have failed to send their reports.
More information to come.

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