Outage in Triton Digital

Missing impression data for several Tap UI

Resolved Minor
August 02, 2024 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue where several of the Tap UI and reports are showing zero (0) impression data delivered for August 1st onwards. Note that this incident is not affecting ad delivery. It is only affecting the visibility of data in the various Tap UI and reports. More information to come.
Components affected
Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore Triton Digital Custom Reports Triton Digital Media Buying API Triton Digital Tap Reporting Triton Digital Tap Explore Triton Digital Media Buying API Triton Digital TAP UI Triton Digital Media Buying API Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital TAP UI Triton Digital Custom Reports Triton Digital TAP UI Triton Digital Tap Reporting Triton Digital Custom Reports Triton Digital Tap Reporting - Inventory Availability Forecasting Triton Digital Tap Explore Triton Digital Tap Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/02/2024 06:56PM

Reprocessing of August 1st data is now complete. All data services are now back to normal operating parameters.
All Tap UI are now displaying data as normal
This incident is considered resolved.

INVESTIGATING about 2 months ago - at 08/02/2024 01:49PM

Data ingestion has been restored and data will soon populate in the various UI. However, data for August 1st is currently incomplete and will require reprocessing.
More information to come.

INVESTIGATING about 2 months ago - at 08/02/2024 01:20PM

We are currently investigating an issue where several of the Tap UI and reports are showing zero (0) impression data delivered for August 1st onwards.
Note that this incident is not affecting ad delivery. It is only affecting the visibility of data in the various Tap UI and reports.
More information to come.

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