Outage in Triton Digital

Manadge - Issue with data processing and display

Resolved Minor
November 08, 2024 - Started about 1 month ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of data display issues in the Manadge UI at the moment. We are currently investigating an issue affecting the data process flow, causing an issue in displaying data in Manadge dashboards since the morning of 8th November 2024 (UTC). No data has been lost. More information to come.
Components affected
Triton Digital Yield-Op Analytics Dashboard (Rill) Triton Digital Yield-Op Analytics Dashboard (Rill) Triton Digital Yield-Op Analytics Dashboard (Rill)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 05:00PM

All data reprocessing and ingestion is now complete. The system is fully caught up and operating under normal parameters for data ingestion.
This incident is considered resolved.

IDENTIFIED about 1 month ago - at 11/12/2024 03:59PM

Data ingestion is largely caught up. We have found a gap in data from 7:00 to 10:00 AM UTC on November 7th, which we are reinvesting into the system. This effort should take a few hours to complete.
More information to come.

IDENTIFIED about 1 month ago - at 11/08/2024 04:42PM

Further fixes have been applied. However, data reprocessing must be performed in order for the data to properly populate in the UI.
This processing effort is expected to take serval hours, lasting until end of day.
More information to come.

INVESTIGATING about 1 month ago - at 11/08/2024 01:50PM

We are currently investigating this issue

MONITORING about 1 month ago - at 11/08/2024 11:26AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/08/2024 11:26AM

We are aware of data display issues in the Manadge UI at the moment.
We are currently investigating an issue affecting the data process flow, causing an issue in displaying data in Manadge dashboards since the morning of 8th November 2024 (UTC).
No data has been lost.
More information to come.

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