Outage in Triton Digital

Error when copying creative from another flight

Minor
December 13, 2024 - Started 8 days ago
Official incident page

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Outage Details

We are currently investigating this issue where copying creatives from another flight causes TAP UI to crash.
Latest Updates ( sorted recent to last )
IDENTIFIED 8 days ago - at 12/13/2024 08:03PM

The issue was found to only occur when attempting to copy creatives where other flights from the advertiser are PG flights (ergo flights without creatives) or flights where the creative was previously hosted by Frequency.
A fix is being developed.
More information to come.

INVESTIGATING 8 days ago - at 12/13/2024 06:38PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 12/13/2024 06:31PM

We are currently investigating this issue where copying creatives from another flight causes TAP UI to crash.

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