Outage in Triton Digital

Podcast time based Frequency Capping

Resolved Minor

October 24, 2025 - Started 5 months ago - Lasted 11 days
Official incident page

Incident Report

We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected. Our team is actively working to identify the root cause and will provide further updates as soon as more information is available. More information to come.

Components affected

Triton Digital Podcast Ad Delivery Triton Digital Podcast Ad Delivery Triton Digital Podcast Ad Delivery

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/04/2025 03:41PM

This incident is considered resolved.

MONITORING 5 months ago - at 10/28/2025 07:08PM

Our team has applied a fix. Time-based frequency capping (hour/day/week/lifetime) should now be properly applied for podcast ad delivery.
We are closely monitoring the situation.

IDENTIFIED 5 months ago - at 10/27/2025 01:16PM

We have identified a bug affecting podcast ad delivery that prevents time-based frequency capping (hour/day/week/lifetime) from being correctly applied. As a result, some listeners may have received the same ad more times than intended.
Our team has investigated the issue and is actively deploying a fix. Once resolved, time-based capping will work as expected for podcast campaigns. We appreciate your patience.
More information to come.

INVESTIGATING 5 months ago - at 10/24/2025 03:25PM

We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected.
Our team is actively working to identify the root cause and will provide further updates as soon as more information is available.
More information to come.

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