Outage in Triton Digital

Omny Studio API/UI - Intermittent errors and slow performance

Resolved Minor

November 25, 2025 - Started 3 months ago - Lasted 12 days
Official incident page

Incident Report

We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. Podcast RRS and episodes delivery are not being impacted. More information to come.

Components affected

Triton Digital Omny Studio Management API Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management Portal Triton Digital Omny Studio Management API Triton Digital Omny Studio Management API Triton Digital Omny Studio Management Portal

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/07/2025 10:14PM

This incident is considered resolved.

MONITORING 3 months ago - at 11/25/2025 05:46PM

The issue prevailed from around 12-17 UTC.
It also affected Time To Listen for listeners, which increased by a few seconds.
We are continuing to monitor the situation.

MONITORING 3 months ago - at 11/25/2025 05:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 11/25/2025 03:45PM

We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI.
Podcast RRS and episodes delivery are not being impacted.
More information to come.

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