Outage in Truckstop

Important Update: Delay in DOT Data Processing

Resolved Minor
April 26, 2024 - Started about 1 year ago - Lasted 3 months
Official incident page

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Outage Details

Today, we received notification from the DOT regarding their updated procedure for delivering FMCSA L&I files which impacts carrier authority status as shown in the SaferWatch system. We're reaching out to inform you that this new process will result in delays to certain information we typically provide to you. The DOT's new process for delivering FMCSA L&I files means we'll have a delay in processing DOT reported data. This might result in a delay of around 14-15 hours in updating our system with the latest information. We're working closely with the FMCSA to continually improve how information is provided to you. Your patience and understanding are appreciated as we navigate the DOT’s new process.
Components affected
Truckstop SaferWatch
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/08/2024 02:40PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 04/26/2024 11:22PM

Today, we received notification from the DOT regarding their updated procedure for delivering FMCSA L&I files which impacts carrier authority status as shown in the SaferWatch system. We're reaching out to inform you that this new process will result in delays to certain information we typically provide to you.

The DOT's new process for delivering FMCSA L&I files means we'll have a delay in processing DOT reported data. This might result in a delay of around 14-15 hours in updating our system with the latest information.

We're working closely with the FMCSA to continually improve how information is provided to you. Your patience and understanding are appreciated as we navigate the DOT’s new process.

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