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Outage in Truckstop

Identity Verification Request Issue

Resolved Minor
January 28, 2026 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

New customers may experience intermittent issues with Identity Verification (IDV) requests. Our team is aware and actively working to restore service as quickly as possible. This issue does not impact access to any Truckstop products.
Components affected
Truckstop RMIS

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/28/2026 11:05PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 01/28/2026 07:15PM

New customers may experience intermittent issues with Identity Verification (IDV) requests. Our team is aware and actively working to restore service as quickly as possible. This issue does not impact access to any Truckstop products.

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