Outage in Truckstop
RMIS SMS Verification Code Intermittent Issues
Resolved MinorIncident Report
Summary AI Generated
The Truckstop RMIS carrier onboarding system experienced intermittent failures in SMS verification code delivery due to a third-party provider issue, affecting the onboarding process for some carriers over 21.1 hours. Alternative verification methods remained functional during the incident. The issue was resolved after investigation and coordination with the third-party provider.
We are aware that some RMIS carrier onboarding SMS verification codes are not being sent due to an issue with a 3rd party provider. Other verification methods are not impacted. We apologize for any inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/25/2026 01:53PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 03/24/2026 04:52PM
We are aware that some RMIS carrier onboarding SMS verification codes are not being sent due to an issue with a 3rd party provider. Other verification methods are not impacted. We apologize for any inconvenience.
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