Outage in Truckstop
ITSD log in cache
Resolved MinorIncident Report
Summary AI Generated
Customers experienced login issues with ITS Dispatch due to cache-related problems over a period of approximately 7 days. The affected component was the ITS Dispatch system, preventing users from accessing the service normally. The issue was resolved, with users able to work around the problem by clearing their browser cache and cookies during the incident period.
We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry.
Components affected
Truckstop ITS DispatchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 05/05/2026 05:55PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 04/29/2026 04:51PM
We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry. For steps on how to do this, please visit: https://community.truckstop.com/s/article/Clearing-cache-in-cookies-for-ITS-Dispatch.
IDENTIFIED
about 1 month ago - at 04/28/2026 01:43PM
We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry.
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