Outage in Truckstop
Sonar Insights Data Unavailable
Resolved MinorIncident Report
Summary AI Generated
Van/Reefer Board Pro and Sonar Insights customers were unable to access rate and market data for approximately 1.5 hours, with affected fields displaying as N/A. Load search functionality remained available throughout the incident. A fix was implemented and the data feed was fully restored, resolving the issue.
We are aware of an issue affecting Van/Reefer Board Pro and Sonar Insights customers. Rate and market data is currently unavailable, causing those fields to display as N/A. Load search remains available. We are actively working with the vendor to restore the data feed and will provide updates as they become available.
Components affected
Truckstop LoadboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/28/2026 05:10PM
This incident has been resolved.
MONITORING
15 days ago - at 08/28/2026 03:47PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
15 days ago - at 08/28/2026 03:41PM
We are aware of an issue affecting Van/Reefer Board Pro and Sonar Insights customers. Rate and market data is currently unavailable, causing those fields to display as N/A. Load search remains available. We are actively working with the vendor to restore the data feed and will provide updates as they become available.
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