Outage in TrueCommerce DiCentral

Intermittent outbound connection fails on 06/06 at partner side.

Resolved Minor
June 06, 2024 - Started 9 months ago
Official incident page

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Outage Details

We are experiencing an intermittently outbound transactions fails for some partner connections from 14:30 CST on 06/06. We are investigating the issue and keep you to informing the latest update in 2 hours.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 06/07/2024 12:09AM

All failed documents between 2:40 PM and 5:30 PM (CST) have been completely reprocessed at 06:50 PM (CST). The system is completely back to normal operation during monitoring time.

MONITORING 9 months ago - at 06/06/2024 10:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 06/06/2024 10:30PM

We are experiencing an intermittently outbound transactions fails for some partner connections from 14:30 CST on 06/06. We are investigating the issue and keep you to informing the latest update in 2 hours.

Latest TrueCommerce DiCentral outages

Intermittently inbound and outbound transactions for between 08:00 PM CST and 09:00 PM CST on 07/08/2024. The issue was resolved at 9:00 PM CST on 07/08. - 8 months ago
Inbound and Outbound data delayed - 10 months ago
Intermittently inbound and outbound transactions delay for partners between 06:19 AM CST and 07:41 AM CST on 04/25. - 10 months ago
Routine Maintenance 3-17-2024 - AZURE ANSI PRODUCTION (Canada) - 12 months ago
Intermittent impacted inbound and outbound transactions with partners on 03/12. - 12 months ago

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