Outage in TrueCommerce DiCentral
EDI Communication Delays – Resolved
Resolved MinorIncident Report
This morning, TrueCommerce DiCentral experienced an issue that caused delays in processing a portion of inbound and outbound EDI transactions with Trading Partners.
The incident began at approximately 7:47 AM CT. The underlying service issue was addressed, and normal EDI communication resumed at approximately 11:00 AM CT.
Approximately 3,000 transactions were delayed during the incident. The affected transactions were subsequently reprocessed, with reprocessing completed at approximately 12:30 PM CT.
Our team continues to investigate the underlying root cause. Initial findings indicate that a service failure on one of the servers contributed to transactions becoming pending.
We apologize for the disruption and appreciate your patience while we worked to restore normal processing.
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RESOLVED
17 days ago - at 09/21/2026 11:23PM
This morning, TrueCommerce DiCentral experienced an issue that caused delays in processing a portion of inbound and outbound EDI transactions with Trading Partners.
The incident began at approximately 7:47 AM CT. The underlying service issue was addressed, and normal EDI communication resumed at approximately 11:00 AM CT.
Approximately 3,000 transactions were delayed during the incident. The affected transactions were subsequently reprocessed, with reprocessing completed at approximately 12:30 PM CT.
Our team continues to investigate the underlying root cause. Initial findings indicate that a service failure on one of the servers contributed to transactions becoming pending.
We apologize for the disruption and appreciate your patience while we worked to restore normal processing.
Latest TrueCommerce DiCentral outages
Intermittently inbound and outbound transactions for between 08:00 PM CST and 09:00 PM CST on 07/08/2024. The issue was resolved at 9:00 PM CST on 07/08. - over 2 years ago
Intermittent outbound connection fails on 06/06 at partner side. - over 2 years ago
Inbound and Outbound data delayed - over 2 years ago
Intermittently inbound and outbound transactions delay for partners between 06:19 AM CST and 07:41 AM CST on 04/25. - over 2 years ago
Routine Maintenance 3-17-2024 - AZURE ANSI PRODUCTION (Canada) - over 2 years ago
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