Outage in TrueCommerce
TCNet SFTP Connectivity
Resolved MajorIncident Report
We are currently experiencing connectivity issues with our SFTP.truecommerce.com connection. This is impacting both integration SFTP connectivity as well as trading partner connectivity. The team is actively working to restore connectivity.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/05/2025 01:49AM
The issue has been resolved. Transaction processing has been restored for SFTP connections. Other connections like AS2 were not impacted during this incident.
MONITORING
5 months ago - at 09/05/2025 01:23AM
The issue has been resolved. The team is actively monitoring.
INVESTIGATING
5 months ago - at 09/05/2025 12:41AM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 09/05/2025 12:40AM
We are currently experiencing connectivity issues with our SFTP.truecommerce.com connection. This is impacting both integration SFTP connectivity as well as trading partner connectivity. The team is actively working to restore connectivity.
Latest TrueCommerce outages
Pack & Ship shipping services encountering blocking error preventing shipping. - about 1 month ago
Outbound Transaction Manager file integration import - about 1 month ago
Transaction Manager Intermittent Issues - 2 months ago
Issue: TrueCommerce Foundry Intermittent Access - 6 months ago
TrueCommerce Foundry Login Availability - 6 months ago
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