Outage in Truework
Elevated Error Rates
Resolved Major
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Outage Details
Components affected
Truework Portal - Human Resources Truework Portal - Employees Truework Portal - Verifier Truework API Truework DUVS Report Retrieval Service Truework Encompass Integration Truework SandboxLatest Updates ( sorted recent to last )
We've concluded our review and believe that all platform behavior should be back to normal.
The underlying issue with our infrastructure provider has been resolved and operations should be mostly back to normal. We will continue monitoring to make sure there aren't any remaining issues.
We are continuing to investigate this issue.
We are aware of an incident impacting various Truework features. This incident stems from an underlying issue with our infrastructure provider. We are monitoring the situation.
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