Outage in Trulioo

Partner disruption - Global - Acuant Assured ID Document Verification

Resolved Major

March 20, 2023 - Started about 3 years ago - Lasted 24 minutes
Official incident page

Incident Report

Please be advised that our Acuant Assured ID Document Verification global data source partner is experiencing an intermittent issue. Verifications utilizing this data source partner may be delayed or unavailable during this time.

Components affected

Trulioo Africa Trulioo Asia Trulioo Australia/Oceania Trulioo Europe Trulioo North America Trulioo South America

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/20/2023 01:09PM

This incident has been resolved.

INVESTIGATING about 3 years ago - at 03/20/2023 01:01PM

Please be advised that our Acuant Assured ID Document Verification global data source partner is experiencing an intermittent issue.

Verifications utilizing this data source partner may be delayed or unavailable during this time.

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