Outage in Truphone

IoT Portal - CDR Processing Delays

Resolved Minor
May 22, 2023 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Truphone has identified an issue that is causing delays in processing Call Detail Records (CDR). This has a direct impact on rule processing and CDRs shown on the IoT Portal UI. We are working to reduce the delay times and updates will be provided as soon as they're available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/24/2023 08:42AM

This incident has now been resolved.

IDENTIFIED over 1 year ago - at 05/22/2023 09:22AM

Truphone has identified an issue that is causing delays in processing Call Detail Records (CDR).
This has a direct impact on rule processing and CDRs shown on the IoT Portal UI.

We are working to reduce the delay times and updates will be provided as soon as they're available.

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