Outage in TrustCloud
Generative features of GraphAI are currently unavailable
Resolved MinorIncident Report
Currently the Generative AI features of GraphAI are failing so questionnaires are being completed without any generative answers.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 01/30/2025 03:51AM
This incident has been resolved and steps have been taken to prevent this from reoccuring.
MONITORING
11 months ago - at 01/30/2025 03:50AM
We've been monitoring the system while testing the fix and have verified that there is no risk of outage.
IDENTIFIED
11 months ago - at 01/30/2025 03:38AM
The fix has been validated and we're working on releasing the fix.
IDENTIFIED
11 months ago - at 01/30/2025 03:13AM
The issue has been identified and we're testing a fix, based on the cause the system is stable and not at risk of further outages.
INVESTIGATING
11 months ago - at 01/30/2025 02:24AM
The issue has been mitigated, investigation is continuing.
INVESTIGATING
11 months ago - at 01/30/2025 01:31AM
Currently the Generative AI features of GraphAI are failing so questionnaires are being completed without any generative answers.
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