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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Fibre repairs have begun and services should start being restored over the next few hours.
The field team onsite is still trying to blow fibre. Further updates to come once the fibre repair begins.
Techs returned to site early this morning and are continuing work to blow the fibre through.
Work has stopped for the night with repairs resuming in the morning.
The issue has been identified and the field team are beginning work to repair the damaged Fibre cable.
We are currently investigating a network outage affecting parts of Katikati.
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