Outage in Tuatahi First Fibre
Network Outage in Tauranga
Major
September 19, 2026 - Started 18 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating an outage in Tauranga affecting a number of customers.
Components affected
Tuatahi First Fibre Tauranga Fibre NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 10/02/2026 07:34AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 10/02/2026 05:12AM
We have detected a network outage in Tauranga. We have identified the issue and are working to resolve it.
MONITORING
6 days ago - at 10/01/2026 06:30AM
There was a network outage tonight but it has now cleared. We are continuing to monitor the situation.
MONITORING
8 days ago - at 09/28/2026 08:19PM
We are continuing to monitor the network in Tauranga for any outages.
MONITORING
9 days ago - at 09/28/2026 04:39AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 09/28/2026 03:23AM
We are currently investigating an outage in Tauranga.
MONITORING
14 days ago - at 09/23/2026 06:01AM
Please ignore the last update. There has been no issues in the Tauranga network since 12pm today. We are continuing to monitor the situation.
IDENTIFIED
14 days ago - at 09/23/2026 05:55AM
We are continuing to experience outages in Tauranga. A reboot has been performed and a fix implemented.
MONITORING
14 days ago - at 09/23/2026 04:53AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
14 days ago - at 09/22/2026 11:52PM
We are continuing to experiencing an outage in Tauranga. A fix is being implemented soon.
MONITORING
16 days ago - at 09/20/2026 09:40PM
We are continuing to monitor for any further issues.
MONITORING
17 days ago - at 09/20/2026 05:00AM
Services have been restored and we are closely monitoring the Network
INVESTIGATING
17 days ago - at 09/20/2026 02:28AM
We are currently investigating this issue.
MONITORING
17 days ago - at 09/20/2026 02:27AM
A number of services are still down following the fix that was applied in Tauranga this morning. We are investigating and will provide an update when we have further detail on the issue.
MONITORING
17 days ago - at 09/19/2026 08:11PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
18 days ago - at 09/19/2026 03:13PM
We are currently investigating an outage in Tauranga affecting a number of customers.
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