Outage in Tuff Shed
IM-359 Delivery fee missing from newly created/updated Retail quotes
Resolved MinorIsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.
Outage Details
Components affected
Tuff Shed KBMax (Product Configurator)Latest Updates ( sorted recent to last )
This incident is resolved. New quotes created today will see the delivery fee applied correctly. For all quotes created or edited yesterday, September 23rd, you will need to relaunch the configurator to get the delivery fee to apply.
A fix has been implemented and we’re monitoring the results. New quotes created today will see the delivery fee applied correctly. For all quotes created or edited yesterday, September 23rd, you will need to relaunch the configurator to get the delivery fee to apply.
The issue has been identified and we’re working to deploy the fix.
Our team is continuing to investigate this issue.
The delivery fee is not showing for any retail quotes created or updated as of today. We're investigating this now.
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