Outage in Tuff Shed
IM-401: Gateway errors occurring in JDE
Resolved MajorIncident Report
Users are seeing “Gateway” and time out errors in JDE. Our team is investigating this now.
Components affected
Tuff Shed JD EdwardsLatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/22/2025 02:57PM
We've confirmed this issue is resolved. Please contact IT Support if you continue to see errors.
MONITORING
12 months ago - at 04/21/2025 09:41PM
We've restarted the JDE servers and are seeing success with accessing JDE. Please try signing in again and letting IT Support know if you continue to experience issues.
INVESTIGATING
12 months ago - at 04/21/2025 09:01PM
Users are seeing “Gateway” and time out errors in JDE. Our team is investigating this now.
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