Outage in Tuff Shed

IM-458 Configurator Performance Issues

Resolved Minor

March 26, 2026 - Started 6 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating the general slowness of the Configurator.

Components affected

Tuff Shed KBMax (Product Configurator) Tuff Shed Salesforce CRM Tuff Shed 888tuffshed.com / Service Connect Tuff Shed CPQ

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/30/2026 07:45PM

The incident related to the Configurator performance has been resolved. Please contact Digital Support if you have any further issues.

MONITORING 2 days ago - at 03/30/2026 04:52PM

A fix has been implemented to address the Configurator performance issues and we are monitoring.

INVESTIGATING 6 days ago - at 03/26/2026 04:06PM

We are currently investigating the general slowness of the Configurator.

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