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Outage in Tuff Shed

IM-406 Error in Salesforce after clicking link in TSQ email

Resolved Minor
May 09, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We've investigating an issue where users are clicking the link within their TSQ Notification Email and are receiving an error in Salesforce. The error indicates there was a problem and Salesforce can't find the the record.
Components affected
Tuff Shed Salesforce Platform
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/09/2025 05:27PM

We’ve implemented a fix and are seeing success with accessing these leads via email. Contact IT Support if you have further issues.

INVESTIGATING 11 months ago - at 05/09/2025 04:44PM

We've investigating an issue where users are clicking the link within their TSQ Notification Email and are receiving an error in Salesforce. The error indicates there was a problem and Salesforce can't find the the record.

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