Outage in Tuff Shed

IM-406 Error in Salesforce after clicking link in TSQ email

Resolved Minor
May 09, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

We've investigating an issue where users are clicking the link within their TSQ Notification Email and are receiving an error in Salesforce. The error indicates there was a problem and Salesforce can't find the the record.
Components affected
Tuff Shed Salesforce Platform
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/09/2025 05:27PM

We’ve implemented a fix and are seeing success with accessing these leads via email. Contact IT Support if you have further issues.

INVESTIGATING about 1 month ago - at 05/09/2025 04:44PM

We've investigating an issue where users are clicking the link within their TSQ Notification Email and are receiving an error in Salesforce. The error indicates there was a problem and Salesforce can't find the the record.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook