IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.
Outage Details
We’ve identified an issue regarding some back office Salesforce groups that are missing. Users may experience an error indicating “insufficient access rights” when trying to access a quote. Our team is working with Salesforce to get these restored as quickly as possible.
Components affected
Tuff Shed CPQLatest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 06/25/2025 09:30PM
We've completed the restoration of all back office and call center public groups. Please contact IT Support if you continue to have further issues.
IDENTIFIED
about 22 hours ago - at 06/25/2025 03:05PM
We've restored back office groups which should allow users to access the configurator successfully. Our team is working to restore public groups for Call Center Users.
IDENTIFIED
1 day ago - at 06/25/2025 12:35AM
We’ve identified an issue regarding some back office Salesforce groups that are missing. Users may experience an error indicating “insufficient access rights” when trying to access a quote. Our team is working with Salesforce to get these restored as quickly as possible.
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