Outage in Tuff Shed
IM-419 BOBJ reports did not run
Resolved MajorIncident Report
We’re aware the BOBJ Daily Revenue Projection Report has not ran since 7/7. Our team is investigating this now.
Components affected
Tuff Shed Business Objects (BOBJ)Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/04/2025 01:20PM
All overnight jobs ran as expected over the weekend and the system has been stable since Friday evening.
We are marking this as resolved, please enter a ticket for any new problems with BOBJ.
MONITORING
9 months ago - at 08/01/2025 11:41PM
The team has implemented a fix for the BOBJ issues we were seeing this morning and the system has been stable. We will be monitoring over the weekend and into Monday for additional issues. Please enter a ticket if additional issues come up.
IDENTIFIED
9 months ago - at 08/01/2025 01:40PM
The BOBJ server crashed this morning and is unresponsive. We are investigating.
IDENTIFIED
9 months ago - at 07/26/2025 01:18AM
BOBJ is currently functional, we will continue to monitor.
IDENTIFIED
9 months ago - at 07/25/2025 09:30PM
BOBJ is currently down, we are working on restoring it.
MONITORING
9 months ago - at 07/23/2025 01:28PM
One of the overnight jobs did not complete, we are re-running it. Data in BOBJ may not be accurate.
MONITORING
9 months ago - at 07/22/2025 02:55PM
The overnight jobs completed and the BOBJ data appears to be accurate at this time. We will continue to monitor the stability of the systems, please enter a support ticket if you encounter problems.
IDENTIFIED
9 months ago - at 07/21/2025 12:53PM
Some of the overnight jobs to move data from JDE to BOBJ failed which has caused some data in BOBJ to be inaccurate. We are investigating and re-running the batch jobs.
MONITORING
9 months ago - at 07/20/2025 07:36PM
After restoring systems the web server is now stable. All tested reports have run successfully. Please open a ticket with any reported problems.
The team will continue to monitor for issues.
INVESTIGATING
9 months ago - at 07/18/2025 04:37PM
Our team is actively troubleshooting the reporting issues in BOBJ. Multiple reports aren't functional right now and may be missing data. We are working to resolve this as quickly as possible.
MONITORING
9 months ago - at 07/11/2025 02:32PM
We're aware BOBJ Reports did not run overnight. This is related to the ongoing stability issues our team is investigating. We're working to restart the server to update the daily reports and continuing to investigate the root cause of instability.
MONITORING
9 months ago - at 07/10/2025 07:34PM
We've restarted the server and can see the missing data for the reports have populated. Our team is continuing to investigate the instability of BOBJ over the last week.
INVESTIGATING
9 months ago - at 07/10/2025 02:40PM
Our team is aware that BOBJ did not run overnight, we're investigating this now.
MONITORING
9 months ago - at 07/09/2025 06:24PM
We've implemented a fix and will continue to monitor the results. Please contact IT Support if you have further issues.
INVESTIGATING
9 months ago - at 07/09/2025 05:29PM
Our team is continuing to investigate this issue.
INVESTIGATING
9 months ago - at 07/09/2025 01:56PM
We’re aware the BOBJ Daily Revenue Projection Report has not ran since 7/7. Our team is investigating this now.
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