Outage in Tuff Shed

IM-419 BOBJ reports did not run

Major
July 09, 2025 - Started 24 days ago
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

We’re aware the BOBJ Daily Revenue Projection Report has not ran since 7/7. Our team is investigating this now.
Components affected
Tuff Shed Business Objects (BOBJ)
Latest Updates ( sorted recent to last )
MONITORING about 9 hours ago - at 08/01/2025 11:41PM

The team has implemented a fix for the BOBJ issues we were seeing this morning and the system has been stable. We will be monitoring over the weekend and into Monday for additional issues. Please enter a ticket if additional issues come up.

IDENTIFIED about 19 hours ago - at 08/01/2025 01:40PM

The BOBJ server crashed this morning and is unresponsive. We are investigating.

IDENTIFIED 7 days ago - at 07/26/2025 01:18AM

BOBJ is currently functional, we will continue to monitor.

IDENTIFIED 7 days ago - at 07/25/2025 09:30PM

BOBJ is currently down, we are working on restoring it.

MONITORING 10 days ago - at 07/23/2025 01:28PM

One of the overnight jobs did not complete, we are re-running it. Data in BOBJ may not be accurate.

MONITORING 11 days ago - at 07/22/2025 02:55PM

The overnight jobs completed and the BOBJ data appears to be accurate at this time. We will continue to monitor the stability of the systems, please enter a support ticket if you encounter problems.

IDENTIFIED 12 days ago - at 07/21/2025 12:53PM

Some of the overnight jobs to move data from JDE to BOBJ failed which has caused some data in BOBJ to be inaccurate. We are investigating and re-running the batch jobs.

MONITORING 13 days ago - at 07/20/2025 07:36PM

After restoring systems the web server is now stable. All tested reports have run successfully. Please open a ticket with any reported problems.
The team will continue to monitor for issues.

INVESTIGATING 15 days ago - at 07/18/2025 04:37PM

Our team is actively troubleshooting the reporting issues in BOBJ. Multiple reports aren't functional right now and may be missing data. We are working to resolve this as quickly as possible.

MONITORING 22 days ago - at 07/11/2025 02:32PM

We're aware BOBJ Reports did not run overnight. This is related to the ongoing stability issues our team is investigating. We're working to restart the server to update the daily reports and continuing to investigate the root cause of instability.

MONITORING 23 days ago - at 07/10/2025 07:34PM

We've restarted the server and can see the missing data for the reports have populated. Our team is continuing to investigate the instability of BOBJ over the last week.

INVESTIGATING 23 days ago - at 07/10/2025 02:40PM

Our team is aware that BOBJ did not run overnight, we're investigating this now.

MONITORING 24 days ago - at 07/09/2025 06:24PM

We've implemented a fix and will continue to monitor the results. Please contact IT Support if you have further issues.

INVESTIGATING 24 days ago - at 07/09/2025 05:29PM

Our team is continuing to investigate this issue.

INVESTIGATING 24 days ago - at 07/09/2025 01:56PM

We’re aware the BOBJ Daily Revenue Projection Report has not ran since 7/7. Our team is investigating this now.

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