Outage in Tuff Shed
IM-429 - Users may see a Gateway timeout message when logging in to JDE
Resolved MajorIncident Report
We are investigating reports that users may not be able to log in to JDE and will see a gateway timeout error message.
Components affected
Tuff Shed JD EdwardsLatest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/06/2025 01:16PM
JDE ran as expected over the weekend, this incident will be closed.
MONITORING
7 months ago - at 10/03/2025 08:23PM
We have identified the issue and rebooted the affected infrastructure. Users have confirmed they are able to log in to JDE and orders are processing as expected. We will continue to monitor.
INVESTIGATING
7 months ago - at 10/03/2025 08:08PM
We are investigating reports that users may not be able to log in to JDE and will see a gateway timeout error message.
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