Outage in Tuff Shed

IM-448 JDE logins are timing out or may be running slow

Resolved Major
December 12, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Some users are seeing a timeout error while trying to login to JDE. Other users may be able to login, but are experiencing slowness within the application. Our team is investigating now.
Components affected
Tuff Shed JD Edwards
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/12/2025 09:31PM

We restarted the JDE server, which resolved the error. Please try accessing JDE again and let support know if you continue to have issues.

INVESTIGATING 3 days ago - at 12/12/2025 08:38PM

Some users are seeing a timeout error while trying to login to JDE. Other users may be able to login, but are experiencing slowness within the application. Our team is investigating now.

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