Outage in Tungsten Automation Americas
Printix - Printers are showing as “unregistered.
Resolved MajorIncident Report
We are currently investigating an issue where some customers are reporting that printers are showing as “unregistered.” The team is actively working to identify the cause and restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 09/22/2025 11:19AM
The incident has now been resolved.
MONITORING
7 months ago - at 09/18/2025 12:53PM
The root cause of the incident has been identified and fixed. Normal functionality has been restored for most customers.
However, tenants who deleted printers are still affected. We are continuing our investigation into this specific scenario and will provide further updates as we progress.
INVESTIGATING
7 months ago - at 09/18/2025 11:41AM
We are currently investigating an issue where some customers are reporting that printers are showing as “unregistered.” The team is actively working to identify the cause and restore normal service as quickly as possible.
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