Outage in Tungsten Automation Americas

AP Essentials - Email Service Disruption

Resolved Minor

February 27, 2026 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue affecting email-based document processing. Some users may experience delays or failures with inbound and outbound email functionality. We will provide further updates as the investigation progresses.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 02/27/2026 12:06PM

The incident has been resolved - email-based document processing is functioning as expected.

MONITORING 6 days ago - at 02/27/2026 11:19AM

Corrective measures have been implemented and we are monitoring the results

IDENTIFIED 6 days ago - at 02/27/2026 09:02AM

The issue has been identified and we are working on a fix.

INVESTIGATING 6 days ago - at 02/27/2026 08:23AM

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