Outage in Tungsten Automation Americas
e-Invoicing retrieval service in Romania
Resolved Minor
July 03, 2026 - Started 17 days ago
- Lasted 13 days
Incident Report
Summary AI Generated
Tungsten Automation's e-Invoicing retrieval service in Romania experienced a prolonged outage lasting approximately 13 days, during which customers faced significant delays retrieving documents and statuses from the ANAF platform. The eInvoice Network was affected, preventing successful invoice retrieval for the duration of the incident. Recovery began on July 6th as invoices resumed processing and the backlog was cleared, with the service returning to normal operation, though a small number of invoices required additional processing under continued monitoring.
We are aware of an issue currently affecting our e-Invoicing retrieval service in Romania.
Customers may experience delays in retrieving documents and statuses from the ANAF platform.
The issue has been escalated internally, and our teams are actively investigating the root cause and working to mitigate the impact.
We will provide further updates as soon as additional information becomes available.
Thank you for your patience and understanding.
Components affected
Tungsten Automation Americas eInvoice NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 07/06/2026 05:55PM
The retrieval backlog for documents and statuses from the ANAF platform has now been cleared, and the service has largely returned to normal operation.
A small number of invoices may still require additional processing, and our teams are continuing to monitor the situation closely to ensure these are fully addressed.
IDENTIFIED
14 days ago - at 07/06/2026 02:10PM
Invoices are now starting to be successfully retrieved again from the ANAF platform.
Our teams continue to work on full recovery, please note it may take some time for the outstanding backlog of documents and statuses to fully clear.
We will continue to provide updates as the situation progresses.
INVESTIGATING
14 days ago - at 07/06/2026 12:31PM
We are continuing to work on the issue affecting our e-Invoicing retrieval service in Romania.
Customers may still experience delays in retrieving documents and statuses from the ANAF platform. Our teams remain actively engaged with the relevant parties to resolve this as quickly as possible.
We apologise for the inconvenience and appreciate your patience.
INVESTIGATING
17 days ago - at 07/03/2026 02:48PM
We are aware of an issue currently affecting our e-Invoicing retrieval service in Romania.
Customers may experience delays in retrieving documents and statuses from the ANAF platform.
The issue has been escalated internally, and our teams are actively investigating the root cause and working to mitigate the impact.
We will provide further updates as soon as additional information becomes available.
Thank you for your patience and understanding.
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