Outage in Tungsten Automation EMEA

AP Essentials - Email Service Disruption

Resolved Minor

February 27, 2026 - Started 10 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue affecting email-based document processing. Some users may experience delays or failures with inbound and outbound email functionality. We will provide further updates as the investigation progresses.

Components affected

Tungsten Automation EMEA AP Essentials

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/27/2026 12:06PM

The incident has been resolved - email-based document processing is functioning as expected.

MONITORING 10 days ago - at 02/27/2026 11:06AM

Corrective measures have been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 02/27/2026 09:02AM

The issue has been identified and we are working on a fix.

INVESTIGATING 10 days ago - at 02/27/2026 08:22AM

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