Outage in Tungsten Automation EMEA
Printix - Capture job issues
Resolved Minor
July 14, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
We are aware of an issue affecting Printix Capture jobs, where some scanned documents are failing to process. Affected jobs show the error code 15729160 in the tenant history.
We are investigating and will provide further updates as soon as possible.
Components affected
Tungsten Automation EMEA PrintixTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 07/14/2026 11:44AM
We have applied a fix and Capture jobs are now processing normally. The error affecting scanned document processing (error code 15729160) is no longer occurring.
We are monitoring closely to confirm full stability.
INVESTIGATING
4 days ago - at 07/14/2026 11:20AM
We are aware of an issue affecting Printix Capture jobs, where some scanned documents are failing to process. Affected jobs show the error code 15729160 in the tenant history.
We are investigating and will provide further updates as soon as possible.
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