Outage in Turnitin

Turnitin Service Incident - 13th November 2025

Resolved Minor

November 13, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We’ve run into some issues. Turnitin, Turnitin UK, iThenticate V2, Crossref Similarity Check, Similarity, SimCheck, Originality are currently experiencing an unexpected service incident. During this time you may find that uploads are slow and reports are stuck processing, integration users may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/13/2025 04:56PM

We’ve fixed it!

Due to an unexpected incident, you may have found that uploads were slow and reports were stuck processing, integration users may have also been affected in Turnitin, Turnitin UK, iThenticate V1 and V2, Crossref Similarity Check, Similarity, SimCheck and Originality today. We are pleased to advise that service has been restored.

Incident Timeframe below:

PST: Thursday 13th, 05:40 – Thursday 13th, 08:50
GMT: Thursday 13th, 13:40 – Thursday 13th, 16:50
AEDT: Friday 14th, 00:40 – Friday 14th, 03:50

We regret any inconvenience this may have caused if you were impacted by today’s incident.

INVESTIGATING 3 months ago - at 11/13/2025 04:38PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/13/2025 04:35PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/13/2025 03:28PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/13/2025 03:03PM

We’ve run into some issues.

Turnitin, Turnitin UK, iThenticate V2, Crossref Similarity Check, Similarity, SimCheck, Originality are currently experiencing an unexpected service incident.

During this time you may find that uploads are slow and reports are stuck processing, integration users may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

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