Outage in Turnitin

Turnitin Service Incident - 2nd June 2025

Resolved Major

June 03, 2025 - Started 12 months ago - Lasted 43 minutes
Official incident page

Incident Report

We’ve run into some issues. Turnitin is currently experiencing an unexpected service incident. During this time, users of Turnitin, Turnitin UK, iThenticate V1, Crossref and users who access these services via an integration may experience difficulties accessing the service. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 06/03/2025 01:31AM

We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate V1, Crossref and users who access these services via an integration might have experienced difficulties accessing the service. We’re pleased to confirm that the issue has now been resolved.

The incident occurred between the following times:

PDT: June 2nd, 17:00 - June 2nd, 18:21
BST: June 3rd, 01:00 - June 3rd, 02:21
AEST: June 3rd, 10:00 - June 3rd, 11:21

We regret any inconvenience this may have caused if you were impacted by today’s incident.

IDENTIFIED 12 months ago - at 06/03/2025 12:59AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 06/03/2025 12:47AM

We’ve run into some issues.

Turnitin is currently experiencing an unexpected service incident.

During this time, users of Turnitin, Turnitin UK, iThenticate V1, Crossref and users who access these services via an integration may experience difficulties accessing the service.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

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