Outage in Turnitin

Turnitin Service Incident - 14th April 2025

Resolved Minor

April 14, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations — may experience delays in Similarity Report generation. We appreciate your patience and invite you to track the progress of this incident as we work to restore full functionality.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/14/2025 10:07AM

We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations, may have experienced delays in Similarity Report generation.

The incident occurred between the following times:

PDT: 23.20 April 13th, - April 14th, 02.45
BST: April 14th, 07:20 - April 14th, 10:45
AEST: April 14th, 16.20 - April 14th, 19.45

We regret any inconvenience this may have caused if you were impacted by today’s incident.

MONITORING 12 months ago - at 04/14/2025 08:30AM

Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations — may experience delays in Similarity Report generation.

We appreciate your patience and invite you to track the progress of this incident as we work to restore full functionality.

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